Tag: Laptop

Deleted Files Recovery

As I have mentioned before, the cost of a stolen laptop is much higher than just the value of the laptop itself. And for me that loss was immense. I have been working on upgrades for my websites to increase positive cash flow (aka passive income) and most of it went poof with my laptop, all of my email communication, both sent and received was dealt with using Microsoft Outlook 2007 I had installed on the laptop which means it went all poof after theft, including saved contacts of people I met and/or dealt with during my travels, various documents I was working on were on the laptop as well but most of all – I had all of my pictures and videos from the travels so far on that machine and with it gone, the media which I have not backed up were gone too. This was one of the biggest hits I took when I got my laptop stolen. Things around me were happening faster than I could write about it in my journal but I had pictures so I didn’t have to worry about anything. Pictures served as solid reminder of everything I went though so I was able to recall all memories and post about it even with months of delay. But with laptop gone, my memories went with it. It literally meant near complete paralysis of my journal with full interruption of updates until I could recover and resume writing from a new standpoint with all travels I have experienced so far missing.

This was a loss I was having hard time handling because pictures would keep the memories alive even after many years. I would be able to go through them at any point in my life and re-live the adventures I have gone through by just browsing through old photographs. Some of the photographs were extremely precious too – many involved people meeting with which changed my life. And now it was gone. The pain I was feeling could not be described.

My Canon digital camera uses Compact Flash cards to save captured images on. I was very reluctant to erase any of them as the card was getting filled up but new adventures were taking place every day and with them new pictures were being taken every day. The card I had in my camera had 8GB storage capacity – that’s a whole pile of images I could store on it. However the more images I had on it, the slower the previewing was getting. When I had 6000 images on the card, each time I wanted to preview an image taken, the process took forever so when I eventually filled the card up entirely, I made sure all of the images were saved on my laptop’s hard drive and I proceeded with the clear-up of the CF card by formatting. I remember I was in Pattaya, Thailand when I formatted my card.

With all the images safely stored on my laptop (at least I thought they were safe – I failed to take the over the top thievery in the Dominican Republic into account) I started using the card again knowing I had crap loads of space on it for thousands of new pictures. By the time my laptop was stolen, I had about 1/5 of the card filled with new pictures. At that point I realized that even though my laptop is gone and all pictures I had on it went with it, I still have my Compact Flash card on which the pictures were originally stored. And sure – I have formatted the card in the meantime removing all of the images from it and used part of its storage capacity to capture new images, but I knew very well that part of the card which has not been used up with new images would still store traces of old images and I may be able to recover some of them. I studied electrical engineering in high school and at the university and worked as a computer tech most of my working life. I consider myself to be reasonably computer savvy with vast programming knowledge and thorough understanding on how computer components, including storage devices such as hard drives are built. Besides, I’ve had previous experience with deleted files recovery only this time I was gonna do it for myself, not my friend.

When I first started working on computers, the machines used 386 Intel processors and ran on MS DOS operating systems. Because I had to put up with countless hard drive failures and data recovery (mostly due to hardware failure, not accidental deletion), I studied the hard drives and knew the process of how they are built and how their internal structure works backwards. When I first started messing around with computers in school, hard drives did not have FAT tables (File Allocation Tables) so you’d have to know physical location of each file on the hard drive in order to access it. Introduction of FAT tables made it much easier as now you’d just need to know file’s name and search for it as the appropriate sectors associated with this file would be called using references in the FAT table. I knew that deletion of files (accidental or intentional) simply removes the reference of those files from the FAT table but hard drive sectors still bear the data unless overwritten by new data. If the reference of the file is removed from the FAT table, the file will not be allocated and will appear as non existent on said hard drive. However unless data in sectors this file occupied were replaced with new data that are part of a whole new file, the recovery of that file is possible.

Since I had enough experience recovering lost or deleted files from hard drives, I was once called for help by a friend of mine who accidently SHIFT deleted wrong directory which contained important pictures. She was meaning to delete a different directory but clicked on the wrong name and her fingers acted faster than her brain was able to process what was happening and since she was used to SHIFT deleting her files (to bypass the storage in the Deleted Files Bin – which she found irritating), the whole directory went poof for her in a click of a button. She freaked out and unable to undo her actions, she called me up. This was my first real case of deleted files recovery I performed since I switched careers from being a computer tech to being a computer programmer. Obviously, my immediate instructions for my unfortunate friend who accidently SHIFT deleted her files were to quit doing anything on a computer, not save a thing even if she was working on something and disconnect it from the internet immediately. Deleted files are for the most part recoverable for as long as you do not replace the data in sectors where they were stored with new data. So if you save something you are working on, it may be saved in sectors used by files you are trying to recover which will render these files unrecoverable. Same goes for use of the internet as temporary internet files are stored on the computer’s hard drive and if you were saving your files on the same drive, they may be overwritten by the system as you use the internet. Hence your first and most important step in your efforts to recover deleted files is to prevent any new data from being written on the hard drive.

After I have given these instructions to my friend, I came over to her and was able to successfully recover about 98% of her accidentally deleted files. Sure, a couple were missing and a couple were corrupt, but she got vast majority back and after thinking that she may have lost them all, this was more than win for her. She was really glad I saved her pics.

And now with my laptop stolen and all pictures that were on it gone, I had one last chance to possibly recover some of them from the Compact Flash card I had in my camera. As obvious first step, I immediately stopped taking any pictures because with each new picture taken, I would irreversibly lose one or more of old pictures that may still be on that card. I turned my camera off and pulled the card out. The next step was to wait until I get back to Canada so I can get on a virus free computer and attempt recovery of deleted pictures. They were more than simply deleted as I have formatted the card prior to reuse, but I kept my hopes high and believed it will still be possible to recover most of the files from the space that has not been used up. Sadly, good part of the card had new pictures on it already, including some pictures I took in the Dominican Republic prior to laptop theft and whatever old files this space stored were forever gone, but most of card’s storage capacity has not been overwritten so chances of file recovery did exist. I could not wait to come back to Canada to see where exactly I’m at and whether this deleted files recovery can bring me some of my memories back.

Laptop Theft Prevention Tips

It wasn’t until I had my laptop stolen when I realized how important laptop theft prevention is. Statistically, in the United States alone, one laptop is stolen every minute. On a global scale the numbers are frightening. What’s even worse is the recovery rate – more than 97% of all stolen laptops is never recovered. Given that laptop theft is such frequently occurring crime and that chances of recovery are next to none, laptop theft prevention is absolutely crucial for every laptop owner. I have learned my lesson the hard way and it opened up my eyes to the reality and lead me to realize what I should have done to avoid getting my laptop stolen. I’m gonna share my hard way learned Laptop Theft Prevention Tips with you. Some of them are tips to help recover if theft or loss occur but they are as important as theft prevention tips hence are included:

Watermark Your Laptop

I’m not kidding – nobody does that but that’s the best laptop theft prevention tip ever. You won’t find this advice on any other list of laptop theft prevention tips, but let me explain where the power of it lies and how to properly execute it:

Watermarking your laptop basically means that you will freehand draw something on it in visible, large letters – something that will identify you as the rightful owner of the laptop and will identify everyone else as a thief. My stolen laptop was white. When I was buying it, I saw the white color as something very distasteful as it made my laptop look like a Mac Book which is truly awful. I have eventually decided to go for it since it was the best laptop with the best configuration and price available at the time. Looks were secondary, but overtime I’ve grown to like it despite Mac like white exterior color.

I should have taken advantage of white exterior and bought thick black permanent marker and write right across the case my name and email address. It’s no different to watermarking the images you upload on the internet to help identify you as the copyright owner if someone steals it to use illegally, or to putting a name tag on your check in luggage at the airport. Irremovable watermark on the laptop’s case makes it an easily and immediately recognizable unit. When reporting the theft to the police, if your laptop was watermarked, you would be able to offer an information that instantly identifies your laptop. There could be hundreds of thousands of white Samsung laptops out there, but had I watermarked it, there would be only one white Samsung laptop with huge handwriting which says my name and my email address. How is that for linking the laptop to myself?

Laptops that are not watermarked look like any other laptops, whereas a laptop that is watermarked looks like your particular one that was stolen. That is a powerful deterrent for a thief, a powerful deterrent for a potential buyer and a powerful means to make it back to you in case it ends up in wrong hands. I bought white laptop even though I didn’t like white color, because you don’t buy laptops for the looks. You buy them because they suit you for the use you intend to use them for. Looks are completely secondary so spoiling those looks with massive watermark will not diminish its functionality, but may help turn potential thieves off and even if stolen, could hugely assist in recovery. This is the best and easiest to apply laptop theft prevention tip ever. Most people buy laptops to use them. Unless you are one of few who buy laptops to sell them, then watermarking is not a good option, but if you are coughing up a grand so you can do computing on the road, watermarking your laptop can pay for itself in more ways than one.

And don’t worry if your laptop is not white like mine was. Even if it’s black – get yourself silver marker or use your sisters nail-polish. As an alternative, you can also use engraving. Carve your name on laptop’s lid. There’s no way anyone could remove it so your name will forever be associated with true ownership of this particular laptop.

Back-Up Your Data!

Important! Important! Important! Super important and then some. Back up your data often and always. And then back up again and when you’re done go and make another back up. Never neglect this need because it only takes a split second and your laptop could be gone. And like me, you will lose more than just the laptop itself. I lost my memories and the ability to post new updates from the rest of my trip in South East Asia. I lost work in progress I had on my websites, I lost important documents, sent and received emails, contact information on people I met during my travels – so much lost because I did not back up my data. I simply did not consider it an option that someone could steal my laptop. but as it goes, there are all kinds of people out there, including such who will steal from you when you are most vulnerable – when you are helping them because you expect them to be grateful not to be looking to rob you.

There are plain and simple two kinds of people in the world – those who back up their data regularly and those who have not lost their data yet. Data loss awaits around the corner to happen to you. Sooner or later some freak accident takes place and your data will be gone. Unless you have a solid back up (preferably more than one) everything that matters to you will be irreversibly gone. Do not ever neglect that. Smart people learn from other people’s mistake – be a smart person and learn from my mistake. Back up your data right now. You turn your head one way, turn it back and your laptop could be gone. Thieves are extremely skilled these days and know how to go about stealing successfully. Back ups are important. Besides, you can buy a large enough USB stick for a few bucks which will make backing up easy, quick and inexpensive. You can go through DVD burning or use of online backup services – the more you use, the better but even if you don’t like the hassle, you still have many options available to you. Do it. Don’t be like me thinking that this could never happen to you. Back up your data right now. It’s that important. I won’t hesitate to repeat it like a broken record over and over because it is the strongest truths of all.

Never Store Sensitive Data on a Laptop

As mentioned above, laptop theft is a common occurrence. Don’t assume for one second that it could never happen to you. I’m the most careful guy in the world who also knows what he’s doing when he’s on a computer yet I had my laptop stolen. On some days you are less alert than on others, on some days you are frustrated by external sources – all of this affects you and leaves you potentially vulnerable to laptop theft. And thieves are always out there and always looking for a guy or girl who is not having the best day of their lives today. When it rains it pours and misery likes company. I was having the shittiest day in a long time when I had my laptop stolen. Always assume that thieves are out there and ask yourself: what would happen if they stole my laptop today? Act accordingly!

Assume that you could have your laptop stolen in the next minute, so never have any of your login information set to remember on your laptop. Never check off any of those “Remember Me on This Computer” check boxes. Never choose to have any cookies stored locally to prevent you from always having to type in log in credentials when you are visiting your favorite sites. That especially applies when dealing with bank accounts or other institutions where financial information is exchanged. It’s much easier to have to type it in each time you need to get in the site than to have to go through recovery of moved assets or worse. Always act as if your laptop could get stolen any minute. You have no idea how much headache you save yourself from.

Set Up Boot Password

This is one thing I did and it still works on my behalf even with laptop gone. It is quite possible that thief or her accomplices have not yet got into my laptop only thanks to the boot password. When it comes to laptop theft aftermath, this is one of the strongest protection layers you have. To set up your boot password on a PC, you need to access BIOS menu which can be done by pressing one of the F keys on your keyboard. It used to be F1 or F2 or DEL back on older versions of Windows, but with my Samsung laptop it was the F10 key. It may be different on different models but usually before the operating system starts loading, the message briefly pops letting you know what to press to access the BIOS setup utility menu. It could be a single key or a combination of keys (such as CTRL + ALT + ESC).

Once you are in the BIOS setup utility, find where to set up boot password (could also be called user password, system password, or power-on password) and choose something that is not a dictionary word and is difficult or impossible to guess. I myself was using foreign word from an unusual language and had it purposefully misspelled. Having a Windows password is also good, but this is easier to bypass. Boot password is much more difficult and depending on the version of BIOS installed, could be near impossible without actual hardware replacements or resets.

Once you have your boot password successfully set up, it will be the first thing you will need to enter for the laptop to start doing anything. It won’t even initiate loading of the operating system unless correct boot password was entered. It could be a bit of a hassle to have to enter it each time you start up your computer, but you’ll be happy you had it.

Password Protect Screensaver Resumption

I had my screensaver set up to turn on after 3 minutes of inactivity. This is a very short time, but considering that it’s a laptop we’re talking about, I never wanted anyone to possibly get into it easily when I need to get on the phone or have other distraction taking my focus away from the laptop. This was a great idea even though created a little bit of a headache at times. An important part of this set up was to require a Windows password on resumption so when screensaver was activate, when the mouse was moved it went away, but required password to let a person in the operating system. Very good idea with laptops and a highly recommended theft prevention tip.

Install Stolen Laptop Tracking Software

Again, this was one of the things I have severely neglected and it limited my recovery options after my laptop was stolen. Laptop theft recovery software is not perfect, but at least it’s something that can help track down your laptop. There are several options out there but none of them seems perfect, however they are better than nothing:

LoJack for Laptops is a stolen laptop tracking program from Absolute Software. It requires annual subscription payments but Absolute has members on staff who know what to do when theft takes place. When you ping them regarding laptop theft, they will report it to appropriate authorities and work with them on recovery taking a lot off your shoulders. Their software will allow you to take certain actions when your stolen laptop connects to internet – you could remotely delete data if for example your laptop had sensitive personal information on it or you could continue tracking it with quite precise location trace. If your laptop is also equipped with a webcam, LoJack for Laptops will take a screenshot of what webcam can see which will likely uncover what the thief looks like right there. Since LoJack for Laptops resides in your BIOS not as part of the operating system, it activates upon start up of the laptop. You can buy 1 year of LoJack for Laptop service for $59.99 or 3 years for $109.99. Unfortunately, it doesn’t look like LoJack for Laptops works reliably (if at all) outside of the USA. More info on Absolute.com.

GadgetTrak is another software similar to LoJack for Laptops. It is installed on the machine and resides idling until you activate it using a web browser. So in the event of laptop theft, you can either go to an internet cafe or use your cell phone with enabled web browsing and with a click of a button the software on the laptop takes pictures of what your webcam can see and will send you its geographical location. The software promises to be privacy friendly claiming that all info collected by the software is only sent to your email or your flickr account, not to the company. GadgetTrak subscription services start at $19.99 a year. More info on GadgetTrak.com.

Prey Project – unlike above mentioned two softwares, Prey is an open source solution, which means it is free to use and free to modify. Prey is supported by a team of enthusiastic programmers from around the world and is under constant development so improved features are coming all the time. It works great and does exactly what it says it would (tracking stolen laptops) but unlike LoJack for Windows, it doesn’t have manpower behind it to work with the police in efforts to help recover your stolen laptop. Prey resides silently on the laptop and checks periodically whether there are any open wifi signals and if so, it connects to the internet and checks whether it has been “ordered” to start sending tracking information to the rightful owner. The downside is that because it is an installed software, it can be removed or bypassed from the system if laptop is handled by a computer savvy thief. LoJack resides in computer BIOS which makes it much more resilient to removal. Being open source, Prey can also be abused to track other people – if I installed in on your computer, I could at any time toggle the switch to “stolen” and the software would send me your location, your IP and MAC addresses, a screenshot of your desktop and a shot from your laptop’s webcam. It would do what it is programmed to do which can also be used for unfair purposes. As an inexpensive (understand: FREE) laptop theft tracking software, Prey is amazing. You will just have to take care of notifying authorities on your own. You will get info, but Prey doesn’t have the resources to do anything with that info on your behalf, unlike LoJack for Laptops, for example. More info on PreyProject.com.

Phoenix FailSafe – I was told about Phoenix FailSafe by Samsung representative after I have reported my laptop theft to them. Failsafe is apparently routinely installed nn most Dell and Samsung computers, but because Q320 is such a new model, FailSafe was not on it (and still is not). It does look like a useable solution. Similar to LoJack for Laptops, FailSafe operates at BIOS layer making it operational as soon as the computer starts executing first instructions, rather than after the operating system has been loaded and is more resistant to software and hardware removal. Because FailSafe operates on BIOS level, it can safely and securely disable the computer and lock the hard drive. I have not used FailSafe because my machine didn’t come pre-installed with it, but it appears to be pretty solid and near fool-proof. When I get myself a replacement laptop, I will be looking at this option more closely. Additional info on FailSafe.com.

EDIT – it appears as though FailSafe service cannot be purchased. It can only be had if it’s part of the new computer you are buying. Select Dell Notebooks and Samsung Go Netbooks come with it and can have the feature activated for $39.95 for 1 year or $79.95 for 3 years. It’s a solid solution that resides in computer BIOS and will not stop working on your behalf even if thief replaced hard drives with new operating system, but inability to have it on any laptop limits its usability. Perhaps Phoenix will offer an option to have it installed on any computer soon.

Mark Down Laptop’s Info

Always have vital information about your laptop at a place easily accessible to you. The best bet is to email it to your web based email address so you can access it from any computer that’s connected to the internet and find it there if needed. You will need at least model name and number and a serial number. Additional information, such as screen size, RAM memory, HDD size, when it was purchased, etc could also be helpful.

Buy Laptop Lock

Laptop Locks are fairly inexpensive cables that can be securely fastened to most laptops (I have not seen any new laptop without a Kensington Security Slot for a Laptop Lock). The other end of the cable you can secure either against something stationary (a desk for example) or something large, such as your bag which will make it more difficult to sneakily steal it. It’s a small investment but a big help and a possible buster of all laptop theft attempts when dealt with properly.

Use Full Disk Encryption

Having your hard drive encrypted is not a costly matter and is not difficult at all. Stolen laptops often end up with replaced hard drivers or get the original hard driver formatted but thief may attempt to read the data on a removed hard drive first to see if any interesting information that could help him come by your money can be found there. Full Disc Encryption cannot get you your data back, but it can prevent the thief from easily reading it. At least you’d know that they can’t access everything you had on your hard drive even if you can’t get it back.

Don’t Take Your Eyes Off Your Laptop

This is the single most important laptop theft prevention tip in existence. This was the reason why the thief who stole my laptop succeeded with it – I had my laptop on the rear seat while I was driving. It was off my sight while I had my eyes locked on the road. This creates suitable conditions for both opportunist thieves as well as pros that are always on a look out for something available to steal (like the one who stole my laptop). Due to slick, flat design of laptops, they can be easily and quickly snuck inside a bag and will not stick out to be easily noticed once there. They are plain and simple easy targets for theft. Never ever take your eyes off your laptop or when you go back to lend your eyes on it, it may not be there anymore. Disguise your laptop as much as you can and if possible, don’t allow others to see you have it in the first place. If you need to use it in a public place, make sure you use Laptop Lock (see above) and have it fastened to something stationary. In case like mine – if you are driving, have your laptop locked against the door handle and if possible, lock it in the trunk where no one can get. If you can’t have your laptop firmly in your hands or in your sight, make sure it is locked up safely.

Don’t Use Laptop Cases for Your Laptop

Using non descriptive bags will not raise alarms in thieves’ eyes that you have a laptop on you. If you walk around with a carrying case designed for laptops, especially if it’s a brand name case which bears a name of a laptop manufacturer instantly identifies you as a person with a laptop and thieves will have their eyes locked on you and will wait for the right moment to steal.

Use Privacy Sweeping Software

Install and regularly use privacy sweeping software to hide traces of your online activities. I have been using free to install and use Advanced System Care from IObit and have been very happy with it. It speeds up your computer and can prevent crashes, but it will also remove traces of your on line activities so if unlucky event of laptop theft befalls on you, the thieves won’t have full access to what you have done on line, which sites you have visited and what log in names you used since you started using the laptop. It’s easy and free to install IObit utility and it does a great job. More info and download on IObit.com.

I hope these Laptop Theft Prevention Tips were helpful. The best advice I can give you is that you learn from my mistake and take preventative measures to ensure that laptop theft doesn’t happen to you. Also take preventative measures so when it does happen to you, so you can maximize your chances of laptop recovery or deletion of sensitive data. According to the FBI statistics, a laptop is stolen every 53 seconds in the USA alone and less than 3% are recovered. Imagine what it’s like on a worldwide scale. Laptop theft is obviously a popular one and hard to revert, yet laptops are devices that bear some of the most important and most sensitive information. Guard them with care and take all steps necessary to prevent laptop theft. Tips provided within are offered with best intentions to help you avoid the same hell I had to and still have to go through because I have neglected some of those. Laptop theft is horrible, learn from these tips and apply them to avoid this crap.

Laptop Theft Prevention

Laptop theft prevention is something many laptop owners don’t give enough attention to. I know I never did myself and I come from a computer background. Taking care of your laptop and sensitive data it contains by preventing its theft should be the utmost priority of every laptop owner yet it is so often overlooked. Laptop is unlike anything else you own. I can guarantee you that if you had a thousand dollar laptop stolen along with a ten thousand dollar Swiss watch, it would be that laptop that will cause more grief and headache and will be missed more. It’s because laptop is not just a fancy piece of latest technology. Laptop is also a storage device for some of your most valuable and treasured memories, information, work and more. Laptop theft prevention should truly be the priority and focus of every laptop owner and should be taken care of before you leave safety of your home with your precious laptop in the bag.

When I realized my laptop was stolen, I had pictures of all that went with it flash before my eyes. Stolen laptop means more loss than just the top of the line, supercharged machine I paid $1.600 for. I had countless documents I was working on on that computer – they are all gone. I had all the pictures from my 4 months trip in South East Asia on it – they are also all gone. I had videos there, all sent and received emails, contact information on friends I have made throughout my travels so far, updates for website I was working on – so much of essential work and personal stuff – all gone with just one act of a thief. It gave me chills when I realized that I will no longer be able to update this journal because all of the pictures I had from the trip were on that laptop. Some of the experiences I had documented with pictures could be relived, but some could not. There were some precious once in a lifetime encounters with other people from different walks of life I may never have another chance to meet and even if I do, their life’s path will have changed. All of this was gone with laptop.

While I was still in the Dominican Republic, I went to the internet cafe in San Pedro de Macoris to take immediate care of essentials after laptop theft. I have neglected laptop theft prevention so I had to deal with the aftereffects. I had to change countless passwords and edit access information to my server, website databases, email address accounts and personally sensitive areas of websites I’m a member of. The efforts of securing my own life and preventing identity thefts have been ongoing since and already took weeks of my time. Laptop theft is so serious.

After I have taken care of personal information security, I proceeded with additional essential steps. I have immediately notified Microsoft with serial number of Windows Vista operating system that was installed on my stolen laptop in hope that they are able to trace when this serial number connects to the internet and makes requests from Microsoft servers for upgrades or other services. I have also notified Samsung with the serial number of the laptop requesting them to have this serial number flagged as stolen so they can immediately notify international police should there be a trace of it or a request for support from whoever becomes its next owner. Finally, I have also notified Future Shop of this laptop theft. I purchased this machine at Future Shop in Edmonton along with $300 worth of 3 year service plan.

Had I taken better care of laptop theft prevention I could have saved myself from all this headache. I didn’t get a chance to get on line until 2 days after laptop had been stolen so I hoped whoever ended up having the laptop is not too experienced a hacker so they won’t find a quick way past the boot password I had on the machine. I was so glad I had that boot password in place – it was a bit of a hassle to have to put up with it while I was using the laptop but now that laptop was gone it proved invaluable. It does little as laptop theft prevention, but it either completely disables, or at least significantly slows access to the computer itself.

I knew that the thief will have to take the laptop to an expert in order to gain access to it and even if he’s really good at computers, he’ll be having hard time hacking into this one. Boot password on a laptop will require actual hardware reset – is possible at all. Hacker would need to open the unit to get into its guts and manually find a way to bust BIOS or replace BIOS chip entirely. That’s a lot of headache if… again – possible at all.

Laptop theft is a horrible experience. I have never considered it an option which was a mistake on my part. Most of all, I would never have thought that someone I am helping would steal my laptop. It’s a horrible experience but it opened up my eyes to the fact that there are many bad people out there and one can never be too careful. It also proved that laptops are very easy to steal. Their flat profile allows for fast and easy slip into any bag and because of flat surface it will not stick out when inside the bag. I had a digital SLR camera on the rear seat along with the laptop which was much more expensive and had yet more expensive lens mounted on it. Yet the thief did not dare to steal that one because the shape doesn’t allow for quick and easy slide into a bag and even if it made it to thief’s bag, the 3-dimensional proportions of a camera could give it out. That’s clearly why the thief opted for laptop theft. Unfortunately, even though laptop is less expensive than a DSLR camera, its overall value goes way beyond that of a camera, simply because of valuable, irreplaceable and personally identifiable data on it. Again, unlike with other electronic devices, laptop theft prevention is more important you could comprehend.

Every laptop owner should take laptop theft prevention very seriously. Learn from my mistake and don’t become the next victim of laptop theft. You are never suspicious enough when it comes to laptops and if your laptop is not in your reach or in your sight, know that it can be easily stolen. Dishonest people are always on a lookout for easy targets to steal and as you can see from my case – people won’t hesitate to steal from you even as you are helping them. Don’t be too trusting and never assume people are friendly with you because they like you. It is not until you pay for not being suspicious enough by seeing your valuable property stolen when you realize that bad people are everywhere, including at places where you least expect it. Laptop theft is a devastating experience and goes way beyond lost monetary value. Prevention is your best option. More than 97% of all stolen laptops are never recovered so prevention is virtually all you have. Laptop is more valuable than you care to realize. Don’t be the next victim of laptop theft. Take any and all necessary measures to prevent it. Take laptop theft p[prevention as the only way to avoid going through the same hell I am going through.

Good Bye San Pedro de Macoris

This was it. I was leaving the Dominican Republic the following day and only had a few more hours for San Pedro de Macoris. I had to drive overnight to Punta Cana to get there in time for return of my rental car and check in for the flight. The die was cast – I did what I could to recover my laptop but it didn’t work out. Yet. I however knew that I was leaving with one strong contact in San Pedro de Macoris on whom I could rely. Domingo became my good friend and I feel truly grateful for all the help he provided me with. My time in the Dominican Republic was up and I couldn’t wait to get the hell out of there. Getting my laptop stolen by a person I was helping was a terrible experience that will put the country on my personal black list.

Before saying my final Good Bye to San Pedro de Macoris, I wanted to have one more beer with Domingo and hoped lovely Keira would be there to join us. We drove down to San Pedro’s Malecon and yes, Keira was there. She looked stunning and was happy to see us as much as we were to see her. She’s an amazing companion who made my time spent at the beer there very enjoyable. It gave her sads when I mentioned that I was leaving San Pedro de Macoris to catch the plane in Punta Cana the following day. It meant that this was the last time we are seeing each other to which she reacted in such genuine and sweet way it made me feel warm after all the disappointment in the Dominican Republic so far.

I made two wonderful friends in San Pedro – Domingo and Keira even though Domingo later corrected me to make it three, because his wife considered it a pleasure to have met me and enjoyed the time with me. To her, all Domingo’s friends are also friends of hers and are welcome anytime to their house. I tried to look at the bright side of life and told myself that all of the laptops of the world are temporary, but true friendships are forever. Keira insisted that I come to the Dominican Republic again. She promised that this time around it will be her who catches a ride with me and she’s no thief. She enjoyed my company as much as I enjoyed hers and was shocked I was leaving because it meant she was not gonna get a chance to spend more time with me. She thought I was gonna be here for at least a few more days but the reason I was not too social during my stay was that I felt down all the time after my laptop got stolen.

Keira was a sweetheart from start to end. Domingo was an amazing support from start to end. So much headache caused by laptop theft but if it wasn’t for this stolen laptop, I would have never met these two wonderful people. I was torn between my feeling of hatred towards the country that put me through the biggest stress of my life and love for it because of wonderful people who showed so much support and offered so much unconditional help. There are good people in every walk of life and one must strive to not ignore them. This is something I’ve always been aware of but my mind was clouded by ruthless crime committed against me.

My last moments in San Pedro de Macoris were truly enjoyable. Keira has a little sister who despite her young age (she’s 8 year old) could speak great English. I had one last pack of chewing gums on me because I gave all the rest to Domingo’s children when we went to visit them at the place of his former wife so I gave it to Keira’s little sister who rewarded me with the sweetest “Thank You” I have ever heard. San Pedro de Macoris is not a tourist trap. The town is on the coast, but it doesn’t have the beach or anything otherwise attractive to tourists so locals don’t see many foreigners there. As such these people are more genuine and unlike Dominicans from popular tourist areas, they are not used to getting free gifts in exchange for looking cute. When I gave little Shakira (Keira’s sister’s name) chewing gums, it was the most genuine child’s appreciation I have ever seen. So definitely worth it.

Alas, I had to bid my friends good bye. Domingo was a little concerned about me driving over night all the way to Punta Cana but I explained that I actually preferred to drive at night because traffic is less crazy and I needed to get there early anyway so I have time buffer in case something goes wrong. Leaving my great new friends was not easy, but I really needed to go back home to Canada as I had a lot of stuff to take care of now that my laptop was gone. I said my final good byes to San Pedro de Macoris, sat in a car and drove off into the night.

Getting on the Dominican Radio Stations

The rumor of a Canadian guy who was robbed spread across San Pedro de Macoris quickly. My story was published in local newspaper and featured on national TV. Domingo lined up three live interviews during prime time hours with three of San Pedro’s top radio stations. I can’t speak any Spanish, but with Domingo by my side I had nothing to worry about. It was weird, but through my misfortune with stolen laptop I ended up getting an opportunity to be on the Dominican Radio.

It was a weekday which meant Domingo had to go to the college in the morning where he works as a teacher. He said he was gonna ask the principal whether he’d release him so he can assist me with interviews on the radio. He was gonna explain to him what exactly is happening with me and why it is important that he goes to the radio stations with me. Unfortunately the college was short staffed for the week so he was only released for one and a half hour. This was enough to get us on two live shows with two different radio stations.

First we went to Jumbo shopping mall in San Pedro where on the second floor is the studio of Radio FM 103 (if I’m not mistaken about the name) and after that we headed to another one the name of which I can’t recall but it’s presumably hosted by the most popular radio host in San Pedro. The guy also took a picture of me and was gonna post it along with my story on his website which is frequented by young locals. He also said he was gonna keep making an announcement that I am offering a $1,000 reward for return of my laptop for a week, three times a day as he host three different live shows each day.

I’ve done my best to give my story exposure in town in hopes that it will reach either the ears of the girl who stole my laptop or a person she may have sold it to. One way or another, I knew she was not gonna get a grand for it if she were to sell it so my offer was more than generous. There was material on that laptop that’s of great value to me so I was able to give financial reward for safe return of it back to my hands – no questions asked.

This was my last full day in the Dominican Republic. I spent my 7 day long vacation trying to recover my stolen laptop. I knew I did all I could and even though I didn’t manage to get my laptop back, the message was out there so I could leave the Dominican Republic with some hope that I may see my laptop one day. Statistically, more than 97% of all stolen laptops are never recovered. Chances of me having luck with it were extremely slim. I’ve tried my best, I’ve sacrificed my vacation to chase for its recovery. I hope it was not all in vain and karma will bring it back to me by some means.

More Stolen Laptop Tracking

I made clear plans to continue with my stolen laptop tracking the following day. I met with Domingo and Cesar – guy who knew the girl who may have been the one who stole my laptop and we went to her house again. This time I provided Cesar with a whole pile of instructions on what to do and what to say in any possible situation that could arise. I was gonna stay out of direct contact so the possibility to bribe the suspect remained untouched. Afterall, my primary goal was to get my laptop back, not to launch any form of revenge. Tracking down the thief and offering her payout to get my laptop back which would be higher than what she could get from any pawn shop owner seemed like a smart way to go.

Cesar came back with not very good news. The girl who left for Santo Domingo on Friday last week has still not returned. Last time her family heard from her was when she was leaving. This could mean that she’s still in Santo Domingo shopping for the best offer on her newly acquired laptop or that she’s already sold it and is living it up with the money gained. Luckily, Cesar followed my instruction and got her cell phone number. That was his task to do in case she’s still not there.

Now I had the phone number and gave instructions to Domingo to call her and told him what to say to make it work. Domingo did call, but there was no answer. We have tried to call several times that evening but while her phone was ringing, nobody was picking it up.

The day of my return to Canada was approaching. I was really looking forward to it as I couldn’t wait to get out of the Dominican Republic, but if I were to leave without my laptop, it would drop the chances of recovery to infinity. I was considering this option and wanted to do everything in my power to make the message I had to say in the Dominican Republic heard. I asked Domingo to take me to popular media outlets in San Pedro and ask them to cover my story. Since economy of the Dominican Republic is vastly dependent on tourism, having a citizen of Canada in distress approaching media after a terrible experience in their own country, they should be more than willing to respond and use their reach to spread my message. It was already after dark, but we sat back in my rental car and drove around San Pedro de Macoris to visit several radio stations to ask them to announce that I am offering $1,000 reward in exchange for recovery of my stolen laptop. My stolen laptop tracking was yielding some results, but the vision of holding it in my hands was still very distant.

Visiting a Suspect of Laptop Theft

We drove a kilometer or two east of San Pedro de Macoris to get to a place where the girl who looks exactly like the one I described as thief of my laptop lived. The guy who knew her got off the car and went to ring the bell of the house. When he came back he said the girl was not at home. Her parents opened and told him that she left for Santo Domingo on Friday evening and has not returned yet. This information alone was a hit on the head of the nail. Friday evening is exactly when I picked up a girl who was hitch-hiking to get to Santo Domingo. Pieces of puzzle started to fall into each other and offer bigger picture. According to the boy, this girl looked exactly the way I have described and according to her parents, she left for Santo Domingo exactly on the day and at that time when I picked up the thief. This sounded just like the suspect I was after. My investigation was yielding some results, which was giving me hope that I could eventually recover my stolen laptop. And since Dominican police care less about investigating, I had to do it myself.

A visit to suspect’s house didn’t bring me closer to my laptop, but it suggested that things are moving in the right direction. We have returned back to the traffic circle to drop off that guy and I asked Domingo if he’d be interested in going to grab a beer with me. I was so stressed out as result of my stolen laptop I really needed a cold one. Domingo said he had a wife at home waiting for him, but he could do one beer. I really grew to like Domingo. He was a sincere guy, nothing like the thief who stole my laptop. His actions, his words, his eyes – none were lying. He was a sincerely good guy who felt really sorry for me and was willing to try to help regardless of reward. I lost near all hope in the Dominican Republic after this theft, and here I found a friend with whom I felt comfortable and didn’t have to worry about being robbed again. I was glad he accepted my invitation to go for a beer.

Stolen Laptop Recovery Reward

As I was done talking to Domingo, we went across the street to talk to the guys who were at the spot where I picked up a hitch-hiker who stole my laptop. Since these boys are there every day, they were the ones most likely to match the description of the thief with an actual person. Domingo was always by my side interpreting from English to Spanish and vice versa making everything go smoothly. When he translated my offer that I would pay a $1,000 reward for information that would lead to recovery of my stolen laptop, I noticed that the eyes of those guys instantly popped and their ears were listening faster than Domingo was able to speak.

I made it absolutely clear that I wanted my laptop back and was able and willing to pay a reward to a person who could get it back for me. $1,000 reward may not seem like a big deal to most western people, but it is a huge chunk of money in the Dominican Republic. It was clear that if I am able and willing to pay such reward, the Dominicans will instantly be able and willing to go out of their way to deserve it. I once again went through thorough description of the thief making my best to give as much information as I could recall, even though as a driver I kept my eyes locked on the road, not on my passenger so my memory of what she looked like is very sparse. Afterall, I am a responsible driver who realizes that my own safety as well as safety of all other people aboard are in my hands and I don’t take that lightly. Unfortunately, because of that I did not gawk at the thief so there were only sparse details.

Several key points I have mentioned instantly rang the bell of one of the boys from the area who said he knew who the girl was and knew where she lived. He said he remembered her because she comes here hitch-hiking for Santo Domingo often and spoke to her on several occasions. As somewhat friend, he knew her family and address so we got in the car and drove to where he said she lived. The reward I offered for recovery of my stolen laptop was a massive motivator so these boys were on their tiptoes to find the way to recover my laptop. Off we went to the house of potential thief.

Domingo the English Teacher

I got to San Pedro de Macoris the following day just before dusk. I made my way to the traffic circle where I previously picked up the hitch-hiker who stole my laptop and parked the car at the opposite side of the road so I have good visibility of the spot where she was standing to hitch a ride but so I am not visible from that spot. San Pedro is the city of more than 200,000 people and this traffic circle marks the beginning of the highway leading to the Dominican capital Santo Domingo so traffic was quite busy and many people passed around. I noticed a great number of young males on motorcycles swishing up and down the streets. Dominicans seem to come out of their houses this time of day, perhaps as it’s after work and there isn’t anything better to do so they meet up to kill time after dark.

I was sitting inside of my rental car while keeping my eyes locked on the spot where hitch-hikers stand to see if I can spot the one who stole my laptop. At the time there were two people standing there, but the thief was not one of them. As time went by, my presence was noticed by one of those young men who swish around on old motorcycles and curiosity got the best of him, so he pulled over by my door and stared inside. I rolled window down and asked him if he spoke any English. He didn’t but said he had a friend who did. Few minutes later he was back with a girl on her own motorcycle. She spoke a little bit of English so I started talking to her but her understanding was very basic so she wasn’t able to follow. Seeing that I had something important to say, she said she knew an English teacher and told me he was gonna be here in about 10 minutes. So I waited.

Sure enough, a little while later a group comes back on motorcycles with a new young man among them. He opens the door and I ask him whether he speaks English. He said in quite clean and unaffected English: “More or less!” This was my man. I asked him if he would like to take a sit on the passenger’s seat, claiming that I had something important to say and needed his help, but had a reward for a person who could help me. Young man took a seat and introduced himself as Domingo.

Domingo teaches English at a college in San Pedro. He has a very sincere voice and eyes and his English was better than just “more or less”. He was the best English speaking Dominican I have ever met and that meant there were no obstacles in how I needed to express myself which made everything easier. Domingo listened carefully and with interest and when I told him everything about what happened and how my laptop got stolen, including the plea that I would pay $1,000 to anyone who can get me my laptop back, he said we were going to go across the street right on the spot where I picked up the hitch-hiker who stole my laptop to talk to the guys who are there. Domingo said that these guys are there every day as this is their bread. They organize buses and gua-guas (cheap but not very comfortable form of transportation in the Dominican Republic) and help travelers with bags for which they get a few pesos to help them get by.

This was it. My intentions to trace my stolen laptop with my own devices was off to a good start. Finding someone who speaks good English in the Dominican Republic is a tough task. Doing it in a town like San Pedro de Macoris which is not a tourist trap because it doesn’t have anything interesting for foreigners is even more difficult yet thanks to Domingo the English Teacher who learned to speak English on his own out of his own interest this became a no issue. I had a person to help me communicate with others despite my non ability to speak Spanish. The first, very important step on my way to trace the whereabouts of my stolen laptops and/or the person who did it went down smoothly and made everything that went down from this point on so much easier. Domingo the English teacher was the best thing in whole of the Dominican Republic.

Stolen Laptop Trace

I have only been in the Dominican Republic for a day when my laptop was stolen. I had a whole week ahead of me and as I realized how much of a loss I was looking at, there was no way I could possibly enjoy my time in the country. Stolen laptop is not only about stolen monetary value. Stolen laptop also means stolen documents, stolen photos, stolen videos, stolen contacts, stolen financial institution informations, stolen traces of personal and professional life. Laptops bear lots of important data, including personally identifiable information and saved passwords that can be used for identity theft. I also had my digital SLR camera with expensive lenses with me. Had the thief stolen my camera, the financial loss would be greater, but my grief would be lesser as camera doesn’t bear such important data. Wide angle lens I had mounted on my Canon is worth twice as much as this laptop, even though it’s one of the best that was available at the time of purchase in mid 2009, yet it would be way lesser a loss if this lens along with the camera was stolen instead of a laptop. With laptop gone, all of my memories I had in pictures were gone, all of my emails I sent or received up until January 15, 2010 were gone, all of the work I was working on was gone – so much of it gone I can’t even begin to express my sadness and desperation.

Since it became clear that the Dominican police won’t do anything about the theft and since there was no way I could enjoy the rest of my stay after this horrible experience in the Dominican Republic, I have decided to initiate my own stolen laptop trace. It only made sense – if I could make it to Canada, I would be able to use other computers available to me there and take care of everything that needs to be taken care of since my laptop is gone, but I would be away from the Dominican Republic where nobody will do anything to recover my laptop. So I decided to try to use the time I had still in the country where my stolen laptop was located to launch my own investigation and do my own stolen laptop trace.

The first thing I did was going back to San Pedro de Macoris – a town where I picked the hitch-hiker up. Santo Domingo where I dropped her off after she stole my laptop was irrelevant as it was not a viable lead. She obviously asked to get dropped off as soon as she had the laptop safely in her bag to not risk spending any more time in car with me in case I notice that laptop is gone while she’s still there with laptop inside her bag. She clearly needed to get off my car right after she made the pull, hence the drop off location means nothing and is related to nothing about the thief. However the pick up location is definitely related to her in some close way.

Iglesia San Pedro Apostol - Church Located Not Far from Traffic Circle Where Laptop Thief Flagged Me Down
Iglesia San Pedro Apostol - Church Located Not Far from Traffic Circle Where Laptop Thief Flagged Me Down

She was hitch-hiking at the beginning of the highway to Santo Domingo in San Pedro de Macoris on Friday evening after dark. That could mean that she either lives in San Pedro and wanted to go to Santo Domingo for the weekend, or works in San Pedro and wanted to go home after work. Other options were possible, but I was certain that either of the two were the most likely ones. If she needed a lift from San Pedro to Santo Domingo once, she may need it again and have probably done it a few times in the past. Keeping an eye on the area close to the traffic circle where she flagged me down, especially at around the same time when I picked her up could get me some leads that may help trace my stolen laptop down.

Furthermore – I have decided to utilize the fact that almighty Dollar has a lot of power in the Dominican Republic and use it to my advantage. The plan was to find local thugs where at least one of them speaks English so I can safely deliver my message to them and offer them reward for information on a woman that matches my description. I would also promise them high payout for any information that would lead to recovery of my stolen laptop. To make it simple, I decided to give $1,000 reward to a person who gets me my laptop back. $1,000 is a lot of money in the Dominican Republic and such reward would definitely motivate people of all walks of life. Especially since what I’m asking for doesn’t require involvement in any criminal activity, such as delivery of drug packages. It only involves information or whatever other action may be needed to help recover stolen property. It’s an easy task for locals, it’s not a criminal activity and it involves high payout most of them will never collect in their whole lives. I thought this plan was gonna reap response and so it did.

This is an exact location of where I picked the laptop thief up on a navigable Google map:

And this is precisely where I dropped her off: