Is Siem Reap Safe?

Siem Reap is the main tourist hub of Cambodia. Vast majority of foreigners who visit the country go there to see the ancient temples of Angkor and Siem Reap is where they stay and spend most of their time while they’re at it. Since violent crime in Cambodia can be a serious issue, it is perfectly legitimate to be concerned about personal safety while staying in town. Is Siem Reap safe for visitors or not? Let’s take a look at it:

It is understandable that Siem Reap is a major cash cow for the government of Cambodia. It starts with the purchase of the visa most foreigners who just wish to visit the Angkor Archaeological Park need to buy, takes a whole new level with payment of Angkor entrance fees and continues through fees (and bribes) paid by tuk tuk drivers, guides, tour operators and other “service” providers for the privilege to conduct business in this lucrative area.

With Angkor being such a massive money maker, Cambodian government certainly has the foremost interest to ensure nothing too newsworthy (like hostage taking and murder of a 3 year old Canadian boy in 2005) happens to a foreigner during their stay in Siem Reap. Increased police presence is the result. Luckily for visitors, the police stationed to patrol Siem Reap, including the tourist police the primary purpose of which is to assist foreigners in need of law enforcement, occasionally do what they are paid for. There have even been some cases of businesses being shut down and their owners/operators fined after foreigners complained because they were scammed (scamming happens more often than gets reported, but some foreigners do go through the hassle of reporting it and in some cases in delivered results).

This increased police presence throughout Siem Reap and Angkor area makes the whole Siem Reap province less dangerous than other Cambodian provinces. Rape is a serious problem all over Cambodia and I got to talk to many girls about it (victims who will never see justice being served) and found out that rape truly is less of a problem in the Siem Reap province than it is elsewhere in Cambodia. This allows the girls from Siem Reap to attend evening school classes and go home after dark without male escort.

Things are not as rosy in other Cambodian provinces where dusk brings the end to activities outside of the safety of people’s homes. However sometimes even your own four walls won’t protect you from sexual predators so groups of women who live together always have a male member of the family stay in a nearby house and available on the phone for those many days when someone is trying to break into their house for the score.

Heavy police presence throughout Siem Reap results in less dangerous environment not only for foreigners, but also for locals. Things do get sketchy after dark, though. When the sun goes down, the streets of Siem Reap get emptied out, except from the areas around Pub Street where most foreigners spend their evenings. The police patrol both ends of Pub Street with their bikes blocking entrances off to prevent vehicle access to the street that comes much alive at night.

Because this is where vast majority of foreigners visiting Cambodia spend most of their time, they come and go unharmed, believing that Cambodia is a safe country. Make no mistake, though – Cambodia still has a long way to go before it can be considered a safe country, but Siem Reap, despite not being entirely safe presents few dangers to an average visitor.

One good way to look at how dangerous Siem Reap really is would be by comparing it to Luang Prabang in neighbouring Laos. Luang Prabang is also a heavily touristed place, overrun with foreigners on any given day, with virtually every house on each of the downtown streets being either a guesthouse, a restaurant or some form of an office providing overpriced, pre-packaged tours. Yet even though it’s so heavily touristed, you won’t see any increased police presence there. Tourists wander the streets of Luang Prabang safely in the middle of the night, single woman walking down empty streets long after sunset, yet you won’t get any locals staring you down or throwing verbal remarks your way like it is in Siem Reap. Yet while you’re in Luang Prabang, there would be absolutely no police anywhere in vicinity.

I spent one week in Luang Prabang, exploring it back and forth, starting on some days at 5.30am and staying up on others until well after midnight. While thoroughly enjoying the street life of Luang Prabang on my own, I have not seen one police officer there. If you think about it, the government would only consider stationing more police officers in an area if locals pose a significant threat to the safety of foreigners who flock there with their hard currency. Since Lao people appreciate and value foreigners for who they are and what they mean to their economy, there is little need to police their actions. Draw your own conclusion about why Cambodian government spends extra money to have extra police in Siem Reap.

Politur Dominicana aka Dominican Republic Tourist Police

As soon as I found out that my laptop was stolen, I wanted to report the crime with the Dominican Republic Tourist Police known domestically as Politur Dominicana. Because looking up Politur in Santo Domingo proved excessively difficult, I eventually reported the theft to the Policia Nacional which is the national police of the Dominican Republic used primarily for investigation of crime not involving tourists. Unfortunately Policia Nacional officers don’t speak any foreign languages so communication is difficult and while they are pretty much useless and will make you feel that they are filing a report, but nothing will get done on your case, they are actually much better than Politur. If Policia Nacional seems completely useless and uninterested in investigating any crimes, Politur is even bigger a joke. Politur is there to show intentions of the Dominican government to ensure safety for all travellers, but when it comes to it, Politur will do even less than Policia Nacional would.

I reported my laptop theft to the Policia Nacional because I was unable to find the office of Politur Dominicana and everyone I’d asked for help was useless and unable to offer any assistance in the regard. But after I was done, I still wanted to bring it up with Politur thinking that they might be more interested in investigating the crime because I was a tourist and that’s what they are – a Tourist police. Politur officers are also supposed to speak at least one foreign language each so I thought I might be able to explain the theft in more detail, detail Policia Nacional never cared about hearing, such as the description of the suspect or where I picked her up and dropped her off.

When I got my first chance to go on the internet at the internet cafe, I looked up the Politur website and contacted them via their contact form with al relevant details, including my case’s file number so they can look me up with the National Police. They have never even bothered to respond back. Not even as much as just acknowledging that they have received my email and will be processing it. Not even as much as telling me that I can go eff myself cause they are too busy cruising their motorcycles. Simply nothing – they have likely just deleted my email to never be bothered with again.

Uselessness of Politur Dominicana was later confirmed by a person from the Canadian embassy in the Dominican Republic. Upon my return back to Canada, I found out that serial number I have provided Policia Nacional with was not actual serial number of my stolen laptop, but its item number, which is a whole different thing. This is the number that appeared on the invoice from Future Shop where I had purchased the laptop and it was the only number I had. I thought it was the serial number, but for some reason Future Shop doesn’t put serial numbers of their receipts, but rather irrelevant item numbers. I still had the box my laptop came in so after I’d returned home, I checked out the box to verify the serial number, only to find out that number on the receipt is not it.

I really didn’t think Dominican police will do anything about my case, but I still wanted to make sure they had correct serial number on file. Sometimes when larger operations are pulled – such as busts of drug houses – various articles are seized which oftentimes include stolen items. If during such unrelated bust my laptop was recovered, they would not have it registered as stolen because my file shows different serial number on it, not one matching the unit. Hence even though seemingly pointless, I still wanted to make sure Policia Nacional had my correct serial number on file.

Photo: Politur Dominicana Motorbike
Photo: Politur Dominicana Motorbike

But how would I go about having it changed? Politur is useless. They don’t act on any emails sent to them so that would be the waste of time. Policia Nacional are too busy sleeping to be bothered. So the only way to get it updated seemed by getting Canadian ambassador call them and get them to do it. Embassy people are paid from taxes of us, regular Canadians. It is their duty and their purpose to assist all Canadians who need assistance in that given country. So when I emailed Canadian Embassy in the Dominican Republic, I was happy to have received a response the following day letting me know that the captain with whom I filed my report was contacted and updated my file with correct serial number. It’s always a smart thing to do to contact the embassy of your country in the foreign land if you get in trouble there. That’s precisely why they are there, paid by dollars of tax payers.

In my case, Mr. Yanik Beauregard who’s Senior Consular Officer in the Office of the Embassy of Canada in Punta Cana showed me that he’s worth his money and took immediate and appropriate action to assist the citizen he represents and contacted me back in timely manner to inform me that my request has been completed and that the file has been updated as per my instructions. His response included the following:

I have contacted the Department of Crimes and Investigations of Policia Nacional and spoke personally with Capitan Dipre, who wrote your report. He informed me that they are still investigating your case and will inform us as soon as they have new developments. I also provided him with the proper serial number of the laptop (ZBBX93ES700101), as requested below.

For your information, the Embassy of Canada does not perform investigations in foreign countries. This has to be done by the local authorities. We do liaise with them and collaborate and exchange information in order to help Canadian Citizens. You have done the right thing by reporting the theft to the local police (Policia Nacional).

Great job, Canadian Embassy in the Dominican Republic and thank you for swift and useful actions. But let me get back to useless Politur – don’t assume for one second that just because Politur are meant to be there for you the tourist, that they will actually be there for you. Politur is useless.