Samsung Q320 – Traveling Mark

Samsung N150 Netbook Canada

My awesome Samsung laptop was gone and all the data on it went with it. It was a horrible loss the repercussions of which are still very much painful. However, this milk was already spilled, crying over it would not make it better. It was time to move on and start looking at buying a new laptop. This time around I took well into account the most important argument one mustn’t forget when buying a laptop to travel overseas with. I was more than happy with the Samsung laptop I bought before and the same company has just released a new netbook with latest Intel N450 processor (known for low power usage) so I went to take a good look at it. It was called Samsung N150 and like it’s bigger brother, it was only available in Mac like white in Canada.

That bothered me not. I knew Samsung makes solid portable computers and as I was looking up N150’s specs, I had no doubt that just like Q320 in laptops, this is the best netbook on Canadian market and it’s also the best value for money. Unlike great deal of its competition, Samsung N150 netbook was sold for $399 or less at Canadian big box electronics stores which beat many inferior models by $50 to $100 Canadian.

Future Shop Canada had Samsung N150 listed for $399 and since I bought my previous laptop with them, including an extended warranty (never ever again), I thought of giving them a call to see if they’d be able to work something out for me. Afterall, I had just spent $300 half a year ago which they can stick right in their pocket as there will never be any warranty claims against that purchase. I phoned the Future Shop location in West Edmonton where I bought my laptop and asked to speak with the computer department manager. It was a bit difficult to get to him but I was persistent as non managerial person would not be able to address my issue.

I eventually got a manager on the line and explained that I had spent $300 for 3 years of extended warranty with Future Shop but the laptop was stolen so I won’t make any claims with it hence basically all of it goes unused because the laptop was still under manufacturer’s warranty. I told him that I would be interested in purchasing a new laptop with them if they were able to work out part of the money I spent on the extended warranty towards the purchase of my new Samsung N150 netbook.

The manager was a complete ass and acted like the world belonged to him. Once he was done explaining how important he and the company he works for were, he mentioned that he would be able to put part of the extended warranty I had already purchased towards the purchase of a new extended warranty. In other words, I lost $300 once and he used it as an opportunity to upsale me with another rip off extended warranty. Nevermind the fact that Samsung Q320 which I had stolen was more than 3 times as expensive as N150 so extended warranty for my new netbook should be less than one third of what I paid for Q320. That means that not only should I get the extended warranty for free, there should be the left over money on it to use towards the purchase of the netbook itself.

At that point the manager concluded that he needed to go and couldn’t discuss this matter with me over the phone. I went to visit said Future Shop in person yet when I asked for the manager and explained who I was, I only got a message that he’s not coming out of his hiding, but one of the staff can work out some kind of a discount for an extended warranty I should purchase for my new netbook. Wow! What a manager. Extended warranties are not worth it to begin with, no matter what kind of discount he’d offer, I’d be losing on it, Future Shop would be the only one benefiting. So they were using my huge financial loss for their own enrichment and the manager didn’t even find the respect to come and greet me and talk to the staff on my behalf. Future Shop – you can keep my $300 I spent for the extended warranty on Q320. I will not ever buy from you again!

I went to the nearby Best Buy Canada shop and checked out what they had there. I really enjoyed the treatment there much more than in Future Shop. Too bad they didn’t have Samsung Q320 when I was buying it prior to my first departure. I would have bought from them but at that time the model was just released and Future Shop was the only outlet in Canada that carried it right away. Best Buy started to carry it later, but I was already gone.

I tried a nice N150 at Best Buy and definitely loved everything about it, except from ridiculously low screen resolution. This was gonna be a tough one to get used to but it was only gonna cost $400 total so I had little room to complain. Best Buy sales people are not commission paid – unlike Future Shop sales people. You experience way less pressure at Best Buy however because Best Buy sells electronic with very little margin, their financial sustainability depends on sales people’s ability to sell extended warranty with each purchase. These try hard attempts to sell extended warranty were too blatant from start to end. I wasn’t even buying, just enquiring yet the debate kept going towards extended warranties all the time.

Never the less, the treatment I have received from people at Best Buy was far better than that from Future Shop so I had nothing to think about. However, the only Samsung N150 model they had in the store was the display one. Unfortunately, on top of already pre-loaded bloatware, Best Buy display models are loaded with more bloatware to display their own sales pitches, mostly geared towards promotion of their Geek Squad.

They expected a new delivery next week so I went home without buying. I still had a couple of weeks before the departure so I didn’t need to rush with the purchase that much. Oddly enough, Best Buy updates their prices on Thursday so when I went to check out their website the following week, I found the price of Samsung N150 dropped down to $369 Canadian. That was my cue – this netbook is not gonna go any lower than this. It was already priced extremely well for what it had at $399 but to see it at even better price was an instant cue to buy it while this special lasts.

I knew that Best Buy in West Edmonton was out of N150s when I was there (except from the display model) so I called them to make sure they did get a delivery of new ones before I travel half way across the city to buy it. Unfortunately, they didn’t. I called their North end location and those guys only had a display model too. That was kind of disappointing and as the days were passing by, I was getting closer to Thursday when prices get updated again so I eventually went and bought it online at BestBuy.ca – good idea.

Photo: My Brand New Samsung N150 Netbook

Processing of their on line orders is very smooth and fast. My netbook was shipped to me the following day from British Columbia and I got it the day after. From the beginning it seemed as though there will be a charge for delivery, but it turned out not being the case. It’s just that their website is a bit confusing. The good thing about buying on line is that you have no sales person throwing at you their well tested arguments to make you buy the extended warranty package. It is offered on one page when placing on line orders which I declined and that was it. I had my brand spanking new, super awesome Samsung N150 Netbook ready to roll. I was mobile again.

Buying New Laptop – What Is the Best to Travel Overseas With?

Painful laptop theft has opened my eyes and made me realize a number of things I didn’t take into account when I was buying my first laptop for travel. Samsung Q320 was a beautiful machine and it worked like a charm. I loved absolutely everything about it and it would have been my day to day companion for a very long time had it not been stolen. Fact of a matter is, when I was buying it, I took into an account everything but the fact that I will be traveling through the third world countries with it and once you spend an extended period of time in a country where 80% of people who see you are looking for an opportunity to steal from you, it only becomes a question of time before someone succeeds. You cannot be 100% alert and suspicious all the time. And what’s worse, people in third world countries will use the fact that this is where they live so they will portray themselves as extremely disadvantaged to make you want to help them and when you do that, you set yourself up cause that’s when you’re most vulnerable.

Samsung Q320 was the best laptop available on Canadian market at the time of purchase. It was also the best value for money and an insane powerhouse which would allow me to do any kind of work wherever in the world I would be. That’s why I bought it – I went for power, for a machine with which I could do absolutely anything while still keeping the size at around 13″. However, even though Q320 was an amazing value for money, the price tag was at $1,299 CAD. That is a lot of money to lose and that’s what I didn’t add to the equation. Laptops are slick, easy to grab items with narrow profiles which make them easy to hide. There is no wonder that there is one laptop stolen every 53 seconds in the USA alone. What it is on a worldwide scale I’m afraid to imagine. Laptops are plain and simple easy to steal and high demand makes them easy to sell. What better motivation could seasoned or opportunistic thieves need?

You can count on the fact that 90% of people in the third world countries who will see you using a laptop will have all kind of thoughts running through their heads. This one slick, easy to steal product could make them more money even if heavily undersold than they can make in 6 months of daily employment. Cell phones are as attractive, but their worth is lesser than that of a laptop which makes laptops so much more desirable. A thief would have to make 5 or more successful cell phone pulls to make the money equal to one successful laptop pull. If I were a thief, I’d specialize in laptops too.

This is one of the most important things to consider when buying a new laptop. If you are going to travel overseas with it, especially if you are intending to visit third world countries, take into account the possibility that your laptop could get stolen. This possibility is real, very real. Once again, you can’t be 100% alert 100% of the time and with so many people waiting around for an opportunity to steal something, one of them is going to succeed sooner or later. Look at me, I had my laptop stolen by a hitchhiker I offered a ride to because she would have been stuck without one. I offered help to a person in need and she used it to steal from me. Previously I would not even as much as not strap my laptop bag over my head and across the shoulder, but all it takes is that one moment you let your guards down and bam – laptop is gone.

From this point on, I knew that I’m only gonna buy an inexpensive netbook for travel overseas. Netbooks are lighter and smaller and should mine get stolen, direct financial loss will go into hundreds of dollars rather than thousands. Yes, I will be limited as to the use and capabilities, but unless there would be a secured financial prospect that requires more processing power, memory and larger screen, I will stick with a netbook for up to $400. On top of $1,299 + tax I lost with my stolen laptop, I also lost $300 I spent on extended warranty. This pushed the loss to more than $1,600. This is not the loss I can ever afford again. However for as long as I’m traveling through third world countries, the possibility of having my property stolen remains high. If you stay in a third world country long enough, it will not be a question of whether you will get something stolen from you, it will be a question of when.

In my home country of Canada, 90% of worries that you could be a victim of theft are unfounded. However once as a foreigner you enter a third world country, 90% of beliefs that no one will steal from you are unfounded. Don’t be a fool. I had to learn my lesson the hard way and am still suffering from painful consequences. Don’t buy a laptop worth thousands of dollars to take with you on the road overseas. Go with as cheap as possible one. If it gets the job done, it’s fine. In order to keep your blog updated, download and upload images, do basic image editing and maintain your MP3 player, all you need is the cheapest netbook you can find. That’s the best laptop to buy to travel overseas with, that’s what you need to keep in mind when buying new portable computer.

Samsung Q320 Laptop in Canada

At this point things really started to look crappy. I only had a week until my departure and still didn’t have a laptop. I had last two options left – either go for a large screen laptop but be stuck with this heavy, oversized piece of equipment I will have to haul around endlessly, impossible to use in confined spaces, such as plane seats, or purchase extremely expensive, but super lightweight and super small laptop from Sony or Panasonic. Sony was not a brand of choice as I had previously had bad experience with their laptop, so Panasonic Toughbook seemed like the only option. And while these ToughBooks are impact resistant, small and lightweight, they are super expensive making it more than unjustifiable (unless you have lots of money to waste). Performance is nowhere near where it should be, however the fact that they are so small and so light (and so durable) would make it a perfect companion on the road.

Price tags for these laptops are sky high, however. Cashing out $2,500 for a laptop is not an easy thing to do. And it was at that time when Samsung introduced its laptop to Canadian computer market. Their laptop model was Q320 and even though Samsung is not known as being a solid computer maker, I have been using 24″ Samsung screen on my desktop and it’s the best screen I’ve ever owned. The Samsung Q320 specs were impressive. More than I could ask for which was making it very attractive. It cost $1,299 Canadian which was more than any previous laptop I have looked at but it had components to well justify the price. As a matter of fact, when it comes to value for money, Samsung Q320 was on top of the game. Given high performance components inside this laptop, the price was amazing.

I was still a little bit reluctant because Samsung is simply not a make you ever think of when you talk laptops so I went to search for Q320 reviews on line. Surprisingly, people did not have enough good things to say about these machines. It almost seemed unreal that there would be a laptop with such amazing set up for such an attractive price. I went to take a look at it in Future Shop and sure enough, the feel of Q320, the performance, the screen output – this was one amazing machine. Unfortunately in Canada, Samsung Q320 laptops were only available in white. That made the unit look like a MacBook which is not very visually flattering, but I wasn’t buying the laptop for its looks. I needed performance, reliability and small size. They way a laptop looks was vastly irrelevant so I got past the Mac-like looks and gave myself just one day to think it over (I’m not an impulsive buyer, no matter what).

My original intention was to only spend up to $1,000 for a laptop and this Samsung Q320 was way over my budget. Given the components this laptop was equipped with, however, the price tag made it more than worth it so value for money was there more than with any other laptop. I went back to the Future Shop the following day only to find out with horror that the only model they had there yesterday sold during the day today. Since this was a brand new model, no other outlet in Canada carried it. I went to Future Shop in Northgate, Edmonton and was told that they didn’t even have any of those yet. As a matter of fact, first two sales reps I was talking to didn’t even know this model existed. I had to refer them to their website to make them believe that I’m not making it up and Future Shop does in fact carry this model.

I spent whole day trying to buy the best small laptop that was currently available in Canada only to end up with nothing at the end of the day. At least formerly worthless sales reps from Northgate did me a favor and called other Future Shop locations in Edmonton to see if anyone still has one of the units in stock. Luckily, the west end location did have it so I assured them I would be there tomorrow to pick it up and asked them to secure it for me. The following day I jumped on my mountain bike and rode all the way to west Edmonton where brand new Samsung Q320 was waiting for me. Without second guessing I bought this laptop and headed home to enjoy its performance.

Photo: Samsung Q320 Laptop - The Best Laptop buy in Canada in 2009/2010

This machine worked like clockwork. The best laptop I have ever owned. It had the speakers on the bottom giving out poor sound when you had the laptop on your lap, covering the output, but other than that I could not think of any other downside. The best laptop ever. Never let me down in any way. I was really happy with the choice I made and as I kept using it, I even grew to accept the not-so-flattering, Macintosh-like white exterior. I had the most important piece of electronic device needed for my travels. I was ready to board the plane. As far as laptops in Canada are concerned, Samsung Q320 is hands down the best model to buy.